GSA Federal Acquisition Service
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FAS National Customer Service Ctr
Phone: 1-800-488-3111
E-mail: ncsccustomer.service@gsa.gov

MAS Multiple Award Schedule
Information Technology - IT Solutions
Category Description
561422 Automated Contact Center Solutions (ACCS) 561422 Automated Contact Center Solution (ACCS) is defined as any offering utilized to establish and maintain contact center capabilities for an agency. The offering may consist of one or more of the following: products, equipment, software, labor and/or services. Permissible offerings under this SIN may include any technologies or services required to deliver and support an ACCS for an agency, including but not limited to: Artificial Intelligence (AI), Chat Bots, Robotic Process Automation, Interactive Voice Response (IVR), Voice/Speech Recognition, Text-to-Speech, Voicemail, Callback, Web Callback, Email Delivery, Hosted Online Ordering, Hosted Email Web Form, Hosted FAQ Service, etc.

NOTE: Subject to Cooperative Purchasing
54 contractors

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Contractor       Contract # Phone City, State Socio-
Economic
Contractor T&Cs
/Pricelist
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ZEIDERS ENTERPRISES, INC. 47QTCA19D00JC 703-496-6000 WOODBRIDGE ,VA o
ZEIDERS ENTERPRISES, INC. GS-02F-0234W 703-496-9008 WOODBRIDGE ,VA o
NUAXIS LLC       GS-35F-0361T 703-481-7400 VIENNA ,VA o
ITCON SERVICES LLC GS-35F-0545X 202-660-1263 VIENNA ,VA s/d
STEERBRIDGE STRATEGIES, LLC 47QTCA21D00BE 703-919-8221 VIENNA ,VA s/dv
ORBLOGIC INC 47QTCA22D004Z 860-983-5704 STERLING ,VA s/d
TECHOP SOLUTIONS INTERNATIONAL INC GS-10F-030CA 703-789-6237 STAFFORD ,VA s/dv
LEIDOS, INC. GS-35F-116AA (571) 526-6899 RESTON ,VA o
CARAHSOFT TECHNOLOGY CORPORATION 47QSWA18D008F 703-871-8500 RESTON ,VA o
AT&T CORP. 47QTCA18D00JG (571)354-4096 OAKTON ,VA o
SALIENT FEDERAL-SGIS, INC. GS-35F-0609S 703-891-8356 MCLEAN ,VA o
VIATEQ CORPORATION 47QTCA18D00DP (202) 688-2904 MCLEAN ,VA s/d/8a
SERCO INC. 47QTCA19D0065 703.263.6000 HERNDON ,VA o
NAVIENT B.P.O., LLC 47QTCA20D00ER 703-984-6669 HERNDON ,VA o
DEBORGEM ENTERPRISES INCORPORATED 47QTCA19D00DT 5409989182 FREDERICKSBURG ,VA s/dv/d/h
GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. GS-35F-393CA 703-995-3733 FALLS CHURCH ,VA o
BLACK TURTLE SERVICES, LLC GS-35F-411CA 703-206-6128 FALLS CHURCH ,VA s/w/wo
MAXIMUS FEDERAL SERVICES, INC. GS-35F-685GA 7036383485 FALLS CHURCH ,VA o
COGNOSANTE MVH, LLC 47QTCA19D00AJ 7032066079 FALLS CHURCH ,VA o
COGNOSANTE LLC GS-35F-0201R 7032066128 FALLS CHURCH ,VA o
ICF INCORPORATED, L.L.C. GS-35F-328DA 703-934-3632 FAIRFAX ,VA o
AVAYA FEDERAL SOLUTIONS, INC. GS-35F-0156V (703) 376-2063 FAIRFAX ,VA o
PERSPECTA ENTERPRISE SOLUTIONS LLC GS-35F-146DA 571/521-7729 CHANTILLY ,VA o
FILIUS CORPORATION GS-35F-106DA 703-825-8330 CENTREVILLE ,VA s/w/wo/d
KORES LLC 47QTCA19D007Z 240-401-6321 CENTREVILLE ,VA s/w/wo/d
MCI COMMUNICATIONS SERVICES INC GS-35F-0382T 7034318352 ASHBURN ,VA o
ACCENTURE FEDERAL SERVICES LLC GS-35F-540GA 703-457-2258 ARLINGTON ,VA o
DELOITTE CONSULTING LLP 47QRAA18D001P 703-251-1642 ARLINGTON ,VA o
AVILAMB, INC. 47QTCA20D00BG 4127225967 ARLINGTON ,VA s/d
CONNECT CENTRIC, LLC 47QTCA20D006U 410-988-3966 ALEXANDRIA ,VA s/w/wo/ew/d/h
TPUSA, INC. GS-35F-366DA 801-257-6002 SALT LAKE CITY ,UT o
ETHOSIQ L.L.C. 47QTCA20D008X 281-630-0112 HOUSTON ,TX s/v
CGS ADMINISTRATORS, LLC       GS-00F-246DA 615-782-4532 NASHVILLE ,TN o
PALMETTO GBA, LLC GS-35F-0462V 803-763-7982 COLUMBIA ,SC o
INSPIRITEC, INC. 47QTCA19D00JG 2154463141 PHILADELPHIA ,PA o
DISABLED VETERANS CALL CENTER, LLC 47QTCA20D00BM 814-651-0722 ERIE ,PA s/dv/d
PEARL INTERACTIVE NETWORK, INC. 47QTCA21D001A 6142582943 COLUMBUS ,OH s/w/wo/h
EPSILON, INC. GS-35F-0340Y 828-398-5400 WEAVERVILLE ,NC s/dv/d
SAVILINX, LLC 47QTCA20D0009 207-607-4433 BRUNSWICK ,ME s/w/wo/ew/d/h
SOKAT CONSULTING, LLC 47QTCA21D005M 917-288-7250 WOODSTOCK ,MD s/w/wo/ew/d/8a
IQ SOLUTIONS, INC. 47QTCA19D00B7 301-984-1471 ROCKVILLE ,MD s/w/wo
UVS INFOTECH LLC 47QTCA21D00B7 301-725-4500 LAUREL ,MD s/d/8a
SYSTEMS INTEGRATION, INC. GS-35F-295DA 240-764-1093 HYATTSVILLE ,MD s
NEWWAVE TELECOM AND TECHNOLOGIES, INC. GS-35F-152AA 4437761953 ELKRIDGE ,MD s/d
POSITIVEPSYCHE.BIZ CORP 47QTCA19D00A4 540-446-3164 BALTIMORE ,MD s/d/8a/h
INTEGRATIVE SCIENCES LLC 47QSMA20D08QQ 617-438-5635 LOWELL ,MA s/w/wo/ew/d/8a
KECH, INC. 47QTCA22D004F 7046587595 WILLIAMSBURG ,KY s/w/wo/ew/h
SENTURE, LLC GS-35F-0623R 6068784205 LONDON ,KY o
STEEL CLOUD SOLUTIONS LLC 47QTCA22D006V (913)558-3890 OLATHE ,KS s/d    
GROUP O, INC. 47QRAA19D00AD 309-736-8313 MILAN ,IL o
TITAN FACILITIES, INC. 47QTCA19D00JF 850-897-8103 DESTIN ,FL s/dv/d
MISSIONSIDE, LLC 47QRAA18D00F9 (319)321-2476 WASHINGTON ,DC s
TTEC GOVERNMENT SOLUTIONS, LLC GS-35F-151GA 201-485-7094 ENGLEWOOD ,CO o
GLOBAL TECHNOLOGY SOLUTIONS, LLC 47QTCA22D000A 7044565012 UPLAND ,CA s/d