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738 X Human Capital Management and Administrative Support Services
Category Description
595 7 EMPLOYEE RELATIONS This function is the design, development and implementation of programs to ensure mission effectiveness through employee accountability. Programs should strive to maintain an effective employer-employee relationship that balances the agency's needs against its employees' rights. The function includes the following sub-functions: A.7.1 Employee Misconduct Remediation; A.7.2 Employee Performance Remediation; A.7.3 Administrative Grievances and Third-Party Proceedings; A.7.4 Reasonable Accommodation Programming; and A.7.5 Employee Suitability.

A.7.1 Employee Misconduct Remediation involves developing policies that outline employee conduct expectations, defining acts of misconduct, specifying the responsibilities of supervisors when handling misconduct in the workplace, establishing appropriate actions to be taken, and granting the opportunity for employees to respond to allegations. Services include, but are not limited to: Performing case management; reviewing proposed correspondence for regulatory compliance; serving as an interface with legal staff, union representatives, Department of Labor (DOL), Office of Personnel Management (OPM), other appropriate outside agencies, and the appropriate internal agency activities as required.

A.7.2 Employee Performance Remediation involves developing processes that address and define corrective actions for departures from acceptable standards of performance established for employees to successfully fulfill the job duties and responsibilities indicated in performance plans. Services include: Performing case management; reviewing proposed correspondence for regulatory compliance; serving as an interface with legal staff, union representatives, DOL,OPM, other appropriate outside agencies, and the appropriate internal agency activities as required.

A.7.3 Administrative Grievances and Third-Party Proceedings refer to the processes and procedures organizations use to objectively review complaints concerning working conditions or employment decisions affecting employees not covered by a labor agreement with a union, and engagement in alternative methods of dispute resolution, as appropriate, (e.g., mediation, fact finding, ombudsman meeting, dispute panels, and facilitated discussion. Services include, but are not limited to: Providing comprehensive support in disciplinary actions as they relate to complaints, grievances, and appeals; leave administration, recognition and awards, performance management and appraisal, insurance benefits, Thrift Savings Plan, and retirements , providing guidance and assistance in completing necessary processes and documentation; providing guidance and assistance in monitoring and assessing the value of or operation of a complaint receipt systems such as an agency complaint hotline, performing case management; assisting in the review of correspondence for regulatory compliance; serving as an interface with legal staff, union representatives, (DOLPM), other appropriate outside agencies, and providing support to the appropriate internal agency activities as required.

A.7.4 Reasonable Accommodation Programming support services includes, but are not limited to: Performing case management, screening or assisting in the review of proposed correspondence for regulatory compliance; serving as an interface with legal staff, union representatives, Department of Labor (DOL), Office of Personnel Management (OPM), other appropriate outside agencies, and supporting the appropriate internal agency activities as required.

A.7.5 Employee Suitability services include, but are not limited to: Assisting in determining candidate/ employee suitability based on information collected outside of the HR process or within, including interviews, skills assessment, skills testing and resume review. (EAP Employee Assistance Programs & Social Services are available under SIN 595-28.) (EEO Services & Investigations are available under SIN 595-25.)

19 contractors

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Contractor       Contract # Phone City, State Socio-
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Contractor T&Cs
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ADELINE SERVICES, INC. GS-02F-0254X 3012133682 BOWIE ,MD s/v/d/8a
AEIO, LLC GS-37F-002GA 202-724-2598 OXON HILL ,MD s/w/wo/ew/d/8a
APPRIO, INC GS-15F-0070K 202-863-9281 WASHINGTON ,DC o
BNL, INC.       GS-02F-0222W 541-822-5569 STERLING ,VA s/dv/d
BUSINESS MANAGEMENT ASSOCIATES, INC. GS-02F-156AA 703-348-2235 ALEXANDRIA ,VA s/w/wo/ew/d/8a
CELERITY GOVERNMENT SOLUTIONS, LLC 47QSEA18D0024 703-462-1503 MCLEAN ,VA o
EAGLE HILL CONSULTING, LLC GS-02F-010GA (703) 229-8600 ARLINGTON ,VA s/w/wo/ew/d
FEDERAL MANAGEMENT PARTNERS, INCORPORATED GS-02F-0155Y 703-671-6600 ARLINGTON ,VA s/w/wo
GOVSTRIVE LLC GS-02F-013GA 4783043080 DUBLIN ,GA s/h
ICF INCORPORATED, L.L.C. GS-02F-0072V 7039343000 FAIRFAX ,VA o
KELLY, ANDERSON & ASSOCIATES, INC. GS-02F-0057T 703-518-8828 CENTREVILLE ,VA s
LINDHOLM & ASSOCIATES, INC. GS-15F-0056M 301-455-8220 LUSBY ,MD s/w
PARKER TIDE CORP. GS-02F-0224R 202-833-6100 WASHINGTON ,DC s/v
PROFESSIONAL SOLUTIONS, INC. GS-02F-0086S 202-838-0168 WASHINGTON ,DC s/w/d
RIVIDIUM INC. GS-02F-183AA 7033663900 MANASSAS ,VA s/dv/d/8a
SHAW, BRANSFORD & ROTH, P.C.       GS-02F-0175S 202-463-8400 WASHINGTON ,DC s
SOLUTIONS FOR THE WORKPLACE LLC GS-02F-0103V 847-866-6675 EVANSTON ,IL s/w
TAI PEDRO & ASSOCIATES, P.C. GS-02F-0141T 301-565-2181 SILVER SPRING ,MD s/d/8a
YOUR RECRUITING COMPANY, INC.
(DBA: YRCI)
GS-02F-0050N 7039959607 FAIRFAX ,VA o