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MAS |
Multiple Award Schedule |
Information Technology - IT Solutions |
Category |
Description |
561422 |
Automated Contact Center Solutions (ACCS) 561422 Automated Contact Center Solution (ACCS) is defined as any offering utilized to establish and maintain contact center capabilities for an agency. The offering may consist of one or more of the following: products, equipment, software, labor and/or services. Permissible offerings under this SIN may include any technologies or services required to deliver and support an ACCS for an agency, including but not limited to: Artificial Intelligence (AI), Chat Bots, Robotic Process Automation, Interactive Voice Response (IVR), Voice/Speech Recognition, Text-to-Speech, Voicemail, Callback, Web Callback, Email Delivery, Hosted Online Ordering, Hosted Email Web Form, Hosted FAQ Service, etc.
NOTE: Subject to Cooperative Purchasing
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Contractor
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Contract # |
Phone |
City, State
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Socio- Economic |
Contractor T&Cs /Pricelist |
View Catalog |
ACCENTURE FEDERAL SERVICES LLC
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GS-35F-540GA |
571-414-4033 |
ARLINGTON ,VA
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o |
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AT&T CORP.
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47QTCA18D00JG |
(571)354-4096 |
OAKTON ,VA
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o |
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AVAYA FEDERAL SOLUTIONS, INC.
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GS-35F-0156V |
(703) 376-2063 |
FAIRFAX ,VA
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o |
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AVILAMB, INC.
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47QTCA20D00BG |
4127225967 |
ARLINGTON ,VA
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s/d |
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BLACK TURTLE SERVICES, LLC
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GS-35F-411CA |
703-206-6128 |
FALLS CHURCH ,VA
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s/w/wo |
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CARAHSOFT TECHNOLOGY CORPORATION
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GS-35F-0119Y |
(703)871-8500 |
RESTON ,VA
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o |
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CGS ADMINISTRATORS, LLC
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GS-00F-246DA |
615-782-4532 |
NASHVILLE ,TN
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o |
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COGNOSANTE LLC
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GS-35F-0201R |
480-481-5914 |
FALLS CHURCH ,VA
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o |
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COGNOSANTE MVH, LLC
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47QTCA19D00AJ |
7032066079 |
FALLS CHURCH ,VA
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o |
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CONNECT CENTRIC, LLC
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47QTCA20D006U |
410-988-3966 |
ALEXANDRIA ,VA
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s/w/wo/ew/d/h |
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CSRA LLC
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GS-35F-393CA |
703-995-3733 |
FALLS CHURCH ,VA
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o |
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DEBORGEM ENTERPRISES INCORPORATED
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47QTCA19D00DT |
5409989182 |
FREDERICKSBURG ,VA
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s/dv/d/h |
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DISABLED VETERANS CALL CENTER, LLC
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47QTCA20D00BM |
814-651-0720 |
ERIE ,PA
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s/dv/d |
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EPSILON, INC.
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GS-35F-0340Y |
828-398-5400 |
WEAVERVILLE ,NC
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s/dv |
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ETHOSIQ L.L.C.
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47QTCA20D008X |
281-630-0112 |
HOUSTON ,TX
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s/v |
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FILIUS CORPORATION
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GS-35F-106DA |
703-825-8330 |
CENTREVILLE ,VA
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s/w/wo/d |
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ICF INCORPORATED, L.L.C.
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GS-35F-328DA |
703-934-3632 |
FAIRFAX ,VA
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o |
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INSPIRITEC, INC.
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47QTCA19D00JG |
2154463141 |
PHILADELPHIA ,PA
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o |
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IQ SOLUTIONS, INC.
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47QTCA19D00B7 |
301-984-1471 |
ROCKVILLE ,MD
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s/w/wo |
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ITCON SERVICES LLC
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GS-35F-0545X |
202-660-1263 |
WASHINGTON ,DC
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s/d |
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KORES LLC
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47QTCA19D007Z |
240-401-6321 |
CENTREVILLE ,VA
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s/w/wo/d |
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LEIDOS, INC.
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GS-35F-116AA |
(571) 526-6899 |
RESTON ,VA
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o |
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MAXIMUS FEDERAL SERVICES, INC.
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GS-35F-685GA |
7036383485 |
FALLS CHURCH ,VA
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o |
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MCI COMMUNICATIONS SERVICES INC
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GS-35F-0382T |
7034318352 |
ASHBURN ,VA
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o |
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MISSIONSIDE, LLC
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47QRAA18D00F9 |
(319)321-2476 |
WASHINGTON ,DC
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s |
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NAVIENT B.P.O., LLC
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47QTCA20D00ER |
703-984-6669 |
HERNDON ,VA
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o |
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NEWWAVE TELECOM AND TECHNOLOGIES, INC.
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GS-35F-152AA |
4437761953 |
ELKRIDGE ,MD
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s/d |
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PALMETTO GBA, LLC
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GS-35F-0462V |
803-763-5766 |
COLUMBIA ,SC
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o |
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PEARL INTERACTIVE NETWORK, INC.
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47QTCA21D001A |
6142582943 |
COLUMBUS ,OH
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s/w/wo/h |
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PERSPECTA ENTERPRISE SOLUTIONS LLC
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GS-35F-146DA |
703/636-9816 |
HERNDON ,VA
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o |
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POSITIVEPSYCHE.BIZ CORP
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47QTCA19D00A4 |
540-446-3164 |
BALTIMORE ,MD
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s/d/8a/h |
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SALIENT FEDERAL-SGIS, INC.
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GS-35F-0609S |
703-891-8356 |
MCLEAN ,VA
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o |
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SAVILINX, LLC
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47QTCA20D0009 |
207-607-4433 |
BRUNSWICK ,ME
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s/w/wo/ew/d/h |
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SENTURE, LLC
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GS-35F-0623R |
6068784205 |
LONDON ,KY
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o |
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SYSTEMS INTEGRATION, INC.
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GS-35F-295DA |
240-764-1093 |
HYATTSVILLE ,MD
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s |
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TELETECH GOVERNMENT SOLUTIONS, LLC
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GS-35F-151GA |
201-485-7094 |
ENGLEWOOD ,CO
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o |
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TPUSA, INC.
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GS-35F-366DA |
301-928-8502 |
HOLLADAY ,UT
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o |
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VIATEQ CORPORATION
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47QTCA18D00DP |
(703) 559-3333 X101 |
MCLEAN ,VA
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s/d/8a |
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ZEIDERS ENTERPRISES, INC.
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47QTCA19D00JC |
703-496-6000 |
WOODBRIDGE ,VA
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o |
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