 |
| MAS |
Multiple Award Schedule |
| Information Technology - IT Solutions |
| Category |
Description |
| 561422 |
Automated Contact Center Solutions (ACCS) ACCS is defined as any combination of products, equipment, software and/or services that are required to establish and maintain contact center capabilities managed by the contractor for an agency. These include a wide range of automated and attended managed solutions that allow agencies to respond to inquiries from the public. Permissible offerings under this SIN may include any technologies or services required to deliver and support ACCS to agencies, including but not limited to: • Technology: Automated services to include but not limited to Artificial Intelligence (AI), Chat Bots, Robotic Process Automation, Interactive Voice Response (IVR), Voice/Speech Recognition, Text-to-Speech, Voicemail, Callback, Web Callback, Email Delivery, Hosted Online Ordering, Hosted Email Web Form, Hosted FAQ Service, etc.
NOTE: Subject to Cooperative Purchasing |
|
|
|
Contractor
|
|
Contract # |
Phone |
City, State
|
Socio-
Economic |
Contractor T&Cs
/Pricelist |
View Catalog |
| ACCENTURE FEDERAL SERVICES LLC
|
|
GS-35F-540GA |
571-414-4033 |
ARLINGTON ,VA
|
o |
 |
 |
| AT&T CORP.
|
|
47QTCA18D00JG |
5713544096 |
OAKTON ,VA
|
o |
|
|
| AVAYA FEDERAL SOLUTIONS, INC.
|
|
GS-35F-0156V |
(703) 376-2063 |
FAIRFAX ,VA
|
o |
|
|
| AVILAMB, INC.
|
|
47QTCA20D00BG |
4127225967 |
ARLINGTON ,VA
|
s/d |
|
|
| BLACK TURTLE SERVICES, LLC
|
|
GS-35F-411CA |
2024609859 |
FALLS CHURCH ,VA
|
s/w/wo |
|
|
| CARAHSOFT TECHNOLOGY CORPORATION
|
|
GS-35F-0119Y |
(703)871-8500 |
RESTON ,VA
|
o |
|
|
| COGNOSANTE LLC
|
|
GS-35F-0201R |
480-481-5914 |
FALLS CHURCH ,VA
|
o |
|
|
| COGNOSANTE MVH, LLC
|
|
47QTCA19D00AJ |
7032066079 |
FALLS CHURCH ,VA
|
o |
|
|
| CSRA LLC
|
|
GS-35F-393CA |
(571)446-5340 |
FALLS CHURCH ,VA
|
o |
|
|
| DEBORGEM ENTERPRISES INCORPORATED
|
|
47QTCA19D00DT |
5409989182 |
FREDERICKSBURG ,VA
|
s/dv/d/h |
|
|
| DISABLED VETERANS CALL CENTER, LLC
|
|
47QTCA20D00BM |
814-651-0720 |
ERIE ,PA
|
s/dv/d |
|
|
| ETHOSIQ L.L.C.
|
|
47QTCA20D008X |
281-630-0112 |
HOUSTON ,TX
|
s/v |
|
|
| FILIUS CORPORATION
|
|
GS-35F-106DA |
703-825-8330 |
CENTREVILLE ,VA
|
s/w/wo/d |
|
|
| ICF INCORPORATED, L.L.C.
|
|
GS-35F-328DA |
703-934-3632 |
FAIRFAX ,VA
|
o |
|
|
| INSPIRITEC, INC.
|
|
47QTCA19D00JG |
2154463141 |
PHILADELPHIA ,PA
|
o |
|
|
| ITCON SERVICES LLC
|
|
GS-35F-0545X |
202-660-1263 |
WASHINGTON ,DC
|
s/d |
|
|
| KORES LLC
|
|
47QTCA19D007Z |
240-401-6321 |
CENTREVILLE ,VA
|
s/w/wo/d |
|
|
| LEIDOS, INC.
|
|
GS-35F-116AA |
(571) 526-6899 |
RESTON ,VA
|
o |
|
|
| MAXIMUS FEDERAL SERVICES, INC.
|
|
GS-35F-685GA |
7037205894 |
FALLS CHURCH ,VA
|
o |
|
|
| PALMETTO GBA, LLC
|
|
GS-35F-0462V |
803-763-5766 |
COLUMBIA ,SC
|
o |
|
|
| PERSPECTA ENTERPRISE SOLUTIONS LLC
|
|
GS-35F-146DA |
703/636-9816 |
HERNDON ,VA
|
o |
|
|
| POSITIVEPSYCHE.BIZ CORP
|
|
47QTCA19D00A4 |
540-446-3164 |
BALTIMORE ,MD
|
s/d/8a/h |
|
|
| SALIENT FEDERAL-SGIS, INC.
|
|
GS-35F-0609S |
7038918063 |
MCLEAN ,VA
|
o |
|
|
| SAVILINX, LLC
|
|
47QTCA20D0009 |
207-607-4433 |
BRUNSWICK ,ME
|
s/w/wo/ew/d/h |
|
|
| SENTURE, LLC
|
|
GS-35F-0623R |
606-877-6670 |
LONDON ,KY
|
s |
|
|
| SYSTEMS INTEGRATION, INC.
|
|
GS-35F-295DA |
240-764-1093 |
HYATTSVILLE ,MD
|
s |
|
|
| ZEIDERS ENTERPRISES, INC.
|
|
47QTCA19D00JC |
703-496-6000 |
WOODBRIDGE ,VA
|
o |
|
|
|
|
|
