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GSA Federal Acquisition Service
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For general questions, contact:
FAS National Customer Service Ctr
Phone: 1-800-488-3111
E-mail: ncsccustomer.service@gsa.gov

MAS Multiple Award Schedule
Information Technology - IT Solutions
Category Description
561422 Automated Contact Center Solutions (ACCS) 561422 Automated Contact Center Solution (ACCS) is defined as any offering utilized to establish and maintain contact center capabilities for an agency. The offering may consist of one or more of the following: products, equipment, software, labor and/or services. Permissible offerings under this SIN may include any technologies or services required to deliver and support an ACCS for an agency, including but not limited to: Artificial Intelligence (AI), Chat Bots, Robotic Process Automation, Interactive Voice Response (IVR), Voice/Speech Recognition, Text-to-Speech, Voicemail, Callback, Web Callback, Email Delivery, Hosted Online Ordering, Hosted Email Web Form, Hosted FAQ Service, etc.

NOTE: Subject to Cooperative Purchasing
68 contractors

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Contractor       Contract # Phone City, State Socio-
Economic
Contractor T&Cs
/Pricelist
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ZEIDERS ENTERPRISES, INC. GS-02F-0234W 703-496-9008 WOODBRIDGE ,VA o
UVS INFOTECH LLC. 47QTCA21D00B7 301-725-4500 LAUREL ,MD s/d/8a
TTEC GOVERNMENT SOLUTIONS LLC GS-35F-151GA 201-485-7094 GREENWOOD VILLAGE ,CO o
TMAX GOVERNMENT SOLUTIONS LLC 47QTCA22D00BD 202-270-3689 WASHINGTON ,DC s/dv/d
TITAN FACILITIES, INC. 47QTCA19D00JF 850-897-8103 DESTIN ,FL s/dv/d
THE PROVIDENCIA GROUP LLC 47QSWA20D001D 571-223-4545 ASHBURN ,VA o
TECHOP SOLUTIONS INTERNATIONAL, INC. GS-10F-030CA 7037896237 STAFFORD ,VA s/dv
TECHNICAL COMMUNITIES, INC.
(DBA: TECHNICAL COMMUNITIES INC)
GS-35F-0311R (888) 665-2765 SAN MATEO ,CA s
TACTIS, LLC 47QRAA18D00F9 (301) 526-8255 WASHINGTON ,DC s
SYSTEMS INTEGRATION, INC. GS-35F-295DA 443-956-7634 HYATTSVILLE ,MD s
STEERBRIDGE STRATEGIES LLC 47QTCA21D00BE 703-919-8221 VIENNA ,VA s/dv
STEEL CLOUD SOLUTIONS LLC 47QTCA22D006V (913)558-3890 OLATHE ,KS s/d    
SOS INTERNATIONAL LLC GS-00F-093CA 703-475-1757 RESTON ,VA o
SOKAT CONSULTING LLC 47QTCA21D005M 917-288-7250 WOODSTOCK ,MD s/w/wo/ew/d/8a/8aS
SINGLECOMM LLC 47QTCA24D0024 8005108010 HENRICO ,VA s/v
SERVBEYOND SOLUTIONS LLC 47QTCA23D001Z 3012759993 BALTIMORE ,MD s/d/8a/h/8aS
SERCO INC 47QTCA19D0065 703.263.6671 HERNDON ,VA o
SENTURE LLC GS-35F-0623R 606-877-6670 LONDON ,KY o
SAVILINX, LLC 47QTCA20D0009 (207) 607-4433 BRUNSWICK ,ME s/w/wo/ew/d/h
SALIENT FEDERAL-SGIS INC GS-35F-0609S 703-891-8356 FAIRFAX ,VA o
POSITIVEPSYCHEBIZ CORP 47QTCA19D00A4 540-446-3164 BALTIMORE ,MD s/d/8a/h/8aS
PERATON ENTERPRISE SOLUTIONS LLC GS-35F-146DA 571/521-7729 CHANTILLY ,VA o
PEARL INTERACTIVE NETWORK, INC. 47QTCA21D001A 6142582943 COLUMBUS ,OH s/w/wo/h
PALMETTO GBA, LLC 47QSMA20D08PV 803-763-5766 COLUMBIA ,SC o
ORBLOGIC INC 47QTCA22D004Z 860-983-5704 STERLING ,VA s/d
NUAXIS LLC GS-35F-0361T 703-481-7400 VIENNA ,VA o
NEWWAVE TELECOM AND TECHNOLOGIES, INC. GS-35F-152AA 410-450-4798 WINDSOR MILL ,MD o
NAVIENT BPO LLC 47QTCA20D00ER 7039846669 HERNDON ,VA o
NATIONAL GOVERNMENT SERVICES, INC. GS-35F-0674T 317-315-0364 INDIANAPOLIS ,IN o
MIRAND RESPONSE SYSTEMS, INC. 47QRAA22D003M 281-579-4485 HOUSTON ,TX s/w/wo
MCI COMMUNICATIONS SERVICES LLC GS-35F-0382T 7034318352 ASHBURN ,VA o
MAXIMUS FEDERAL SERVICES, INC. GS-35F-685GA 7036383485 MCLEAN ,VA o
M DAVIS AND COMPANY INC 47QRAA21D005Q (215) 790-8911 PHILADELPHIA ,PA s/d/h
LEIDOS, INC. GS-35F-116AA (571) 526-7085 RESTON ,VA o
KECH INC 47QTCA22D004F 7046587595 WILLIAMSBURG ,KY s/w/wo/ew/h
JBS INTERNATIONAL, INC. 47QRAA18D00AE (240) 645-4529 ROCKVILLE ,MD o
ITCON SERVICES LLC GS-35F-0545X 202-660-1263 VIENNA ,VA s/d
IQ SOLUTIONS, INC. GS-00F-083CA 301-984-1471 NORTH BETHESDA ,MD o
INTEGRATIVE SCIENCES LLC 47QSMA20D08QQ 617-438-5635 LOWELL ,MA s/w/wo/ew/d/8a/8aS
INSPIRITEC INC 47QTCA19D00JG 2154463141 PHILADELPHIA ,PA o
INONDE, LLC 47QTCA20D00CW 7038351861 MCLEAN ,VA s/v/d
ICF INCORPORATED, L.L.C. GS-35F-328DA 703-934-3632 FAIRFAX ,VA o
GROUP O INC 47QRAA19D00AD 309-736-8313 MILAN ,IL o
GLOBAL TECHNOLOGY SOLUTIONS, LLC 47QTCA22D000A 7044565012 UPLAND ,CA s/d
GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. GS-35F-393CA 703-995-3733 FALLS CHURCH ,VA o
FILIUS CORPORATION GS-35F-106DA 703-825-8330 SAN JOSE ,CA s/w/wo/d
ETHOSIQ LLC 47QTCA20D008X 281-630-0112 HOUSTON ,TX s/v
EPSILON INC GS-35F-0340Y 828-398-5400 WEAVERVILLE ,NC s/dv/d
DISABLED VETERANS CALL CENTER LLC 47QTCA20D00BM 814-651-0722 ERIE ,PA s/dv/d
DIGITAL MANAGEMENT LLC 47QTCA20D00AD 7036233660 BETHESDA ,MD o
DELOITTE CONSULTING LLP 47QRAA18D001P 703-251-1143 ARLINGTON ,VA o
DEDALUS HEALTHCARE NA LLC 47QTCA23D002R 917-562-5847 KANSAS CITY ,MO o
DEBORGEM ENTERPRISES INCORPORATED 47QTCA19D00DT 5409989182 FREDERICKSBURG ,VA s/dv/d
DAKOTA PERFORMANCE SOLUTIONS, INC. 47QTCA23D00B3 605-357-4747 SIOUX FALLS ,SD s/d
CONVERGEONE GOVERNMENT SOLUTIONS, LLC 47QTCA22D000L 202.788.6079 BUDD LAKE ,NJ o
CONNECT CENTRIC, LLC 47QTCA20D006U 410-988-3966 ALEXANDRIA ,VA s/w/wo/ew/d/h
COMPU-PHONE VOICE & DATA, INC. 47QTCA23D0070 (718)230-9292 BROOKLYN ,NY s/w/wo/d
COMMUNICATION SERVICE FOR THE DEAF, INC. 47QTCA23D000M 833-682-7630 AUSTIN ,TX o
COGNOSANTE, LLC GS-35F-0201R 7032066128 FALLS CHURCH ,VA o
COGNOSANTE MVH LLC 47QTCA19D00AJ 7032066079 FALLS CHURCH ,VA o
CGS ADMINISTRATORS, LLC       GS-00F-246DA 615-782-4532 NASHVILLE ,TN o
CARAHSOFT TECHNOLOGY CORP 47QSWA18D008F 703-871-8500 RESTON ,VA o
BRIGHT PATTERN INC 47QTCA22D00CK 925-549-1134 PLEASANTON ,CA s
AVILAMB INC 47QTCA20D00BG 4127225967 ARLINGTON ,VA s/d
AVAYA FEDERAL SOLUTIONS, INC. GS-35F-0156V (703) 376-2075 FAIRFAX ,VA o
AT&T CORP. 47QTCA18D00JG 301-266-1682 VIENNA ,VA o
ACCENTURE FEDERAL SERVICES LLC GS-35F-540GA 571-467-5267 ARLINGTON ,VA o
6E TECHNOLOGIES, LLC 47QTCA22D006C 303-417-6332 DENVER ,CO s/w/wo/ew/d/h



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