|
MAS |
Multiple Award Schedule |
Information Technology - IT Solutions |
Category |
Description |
561422 |
Automated Contact Center Solutions (ACCS) 561422 Automated Contact Center Solution (ACCS) is defined as any offering utilized to establish and maintain contact center capabilities for an agency. The offering may consist of one or more of the following: products, equipment, software, labor and/or services. Permissible offerings under this SIN may include any technologies or services required to deliver and support an ACCS for an agency, including but not limited to: Artificial Intelligence (AI), Chat Bots, Robotic Process Automation, Interactive Voice Response (IVR), Voice/Speech Recognition, Text-to-Speech, Voicemail, Callback, Web Callback, Email Delivery, Hosted Online Ordering, Hosted Email Web Form, Hosted FAQ Service, etc.
NOTE: Subject to Cooperative Purchasing
|
|
|
Contractor
|
|
Contract # |
Phone |
City, State
|
Socio- Economic |
Contractor T&Cs /Pricelist |
View Catalog |
ZEIDERS ENTERPRISES, INC.
|
|
GS-02F-0234W |
703-496-9008 |
WOODBRIDGE ,VA
|
o |
|
|
UVS INFOTECH LLC.
|
|
47QTCA21D00B7 |
301-725-4500 |
LAUREL ,MD
|
s/d/8a |
|
|
TTEC GOVERNMENT SOLUTIONS LLC
|
|
GS-35F-151GA |
201-485-7094 |
GREENWOOD VILLAGE ,CO
|
o |
|
|
TMAX GOVERNMENT SOLUTIONS LLC
|
|
47QTCA22D00BD |
202-270-3689 |
WASHINGTON ,DC
|
s/dv/d |
|
|
TITAN FACILITIES, INC.
|
|
47QTCA19D00JF |
850-897-8103 |
DESTIN ,FL
|
s/dv/d |
|
|
THE PROVIDENCIA GROUP LLC
|
|
47QSWA20D001D |
571-223-4545 |
ASHBURN ,VA
|
o |
|
|
TECHOP SOLUTIONS INTERNATIONAL, INC.
|
|
GS-10F-030CA |
7037896237 |
STAFFORD ,VA
|
s/dv |
|
|
TECHNICAL COMMUNITIES, INC.
(DBA: TECHNICAL COMMUNITIES INC)
|
|
GS-35F-0311R |
(888) 665-2765 |
SAN MATEO ,CA
|
s |
|
|
TACTIS, LLC
|
|
47QRAA18D00F9 |
(301) 526-8255 |
WASHINGTON ,DC
|
s |
|
|
SYSTEMS INTEGRATION, INC.
|
|
GS-35F-295DA |
443-956-7634 |
HYATTSVILLE ,MD
|
s |
|
|
STEERBRIDGE STRATEGIES LLC
|
|
47QTCA21D00BE |
703-919-8221 |
VIENNA ,VA
|
s/dv |
|
|
STEEL CLOUD SOLUTIONS LLC
|
|
47QTCA22D006V |
(913)558-3890 |
OLATHE ,KS
|
s/d |
|
|
SOS INTERNATIONAL LLC
|
|
GS-00F-093CA |
703-475-1757 |
RESTON ,VA
|
o |
|
|
SOKAT CONSULTING LLC
|
|
47QTCA21D005M |
917-288-7250 |
WOODSTOCK ,MD
|
s/w/wo/ew/d/8a/8aS |
|
|
SINGLECOMM LLC
|
|
47QTCA24D0024 |
8005108010 |
HENRICO ,VA
|
s/v |
|
|
SERVBEYOND SOLUTIONS LLC
|
|
47QTCA23D001Z |
3012759993 |
BALTIMORE ,MD
|
s/d/8a/h/8aS |
|
|
SERCO INC
|
|
47QTCA19D0065 |
703.263.6671 |
HERNDON ,VA
|
o |
|
|
SENTURE LLC
|
|
GS-35F-0623R |
606-877-6670 |
LONDON ,KY
|
o |
|
|
SAVILINX, LLC
|
|
47QTCA20D0009 |
(207) 607-4433 |
BRUNSWICK ,ME
|
s/w/wo/ew/d/h |
|
|
SALIENT FEDERAL-SGIS INC
|
|
GS-35F-0609S |
703-891-8356 |
FAIRFAX ,VA
|
o |
|
|
POSITIVEPSYCHEBIZ CORP
|
|
47QTCA19D00A4 |
540-446-3164 |
BALTIMORE ,MD
|
s/d/8a/h/8aS |
|
|
PERATON ENTERPRISE SOLUTIONS LLC
|
|
GS-35F-146DA |
571/521-7729 |
CHANTILLY ,VA
|
o |
|
|
PEARL INTERACTIVE NETWORK, INC.
|
|
47QTCA21D001A |
6142582943 |
COLUMBUS ,OH
|
s/w/wo/h |
|
|
PALMETTO GBA, LLC
|
|
47QSMA20D08PV |
803-763-5766 |
COLUMBIA ,SC
|
o |
|
|
ORBLOGIC INC
|
|
47QTCA22D004Z |
860-983-5704 |
STERLING ,VA
|
s/d |
|
|
NUAXIS LLC
|
|
GS-35F-0361T |
703-481-7400 |
VIENNA ,VA
|
o |
|
|
NEWWAVE TELECOM AND TECHNOLOGIES, INC.
|
|
GS-35F-152AA |
410-450-4798 |
WINDSOR MILL ,MD
|
o |
|
|
NAVIENT BPO LLC
|
|
47QTCA20D00ER |
7039846669 |
HERNDON ,VA
|
o |
|
|
NATIONAL GOVERNMENT SERVICES, INC.
|
|
GS-35F-0674T |
317-315-0364 |
INDIANAPOLIS ,IN
|
o |
|
|
MIRAND RESPONSE SYSTEMS, INC.
|
|
47QRAA22D003M |
281-579-4485 |
HOUSTON ,TX
|
s/w/wo |
|
|
MCI COMMUNICATIONS SERVICES LLC
|
|
GS-35F-0382T |
7034318352 |
ASHBURN ,VA
|
o |
|
|
MAXIMUS FEDERAL SERVICES, INC.
|
|
GS-35F-685GA |
7036383485 |
MCLEAN ,VA
|
o |
|
|
M DAVIS AND COMPANY INC
|
|
47QRAA21D005Q |
(215) 790-8911 |
PHILADELPHIA ,PA
|
s/d/h |
|
|
LEIDOS, INC.
|
|
GS-35F-116AA |
(571) 526-7085 |
RESTON ,VA
|
o |
|
|
KECH INC
|
|
47QTCA22D004F |
7046587595 |
WILLIAMSBURG ,KY
|
s/w/wo/ew/h |
|
|
JBS INTERNATIONAL, INC.
|
|
47QRAA18D00AE |
(240) 645-4529 |
ROCKVILLE ,MD
|
o |
|
|
ITCON SERVICES LLC
|
|
GS-35F-0545X |
202-660-1263 |
VIENNA ,VA
|
s/d |
|
|
IQ SOLUTIONS, INC.
|
|
GS-00F-083CA |
301-984-1471 |
NORTH BETHESDA ,MD
|
o |
|
|
INTEGRATIVE SCIENCES LLC
|
|
47QSMA20D08QQ |
617-438-5635 |
LOWELL ,MA
|
s/w/wo/ew/d/8a/8aS |
|
|
INSPIRITEC INC
|
|
47QTCA19D00JG |
2154463141 |
PHILADELPHIA ,PA
|
o |
|
|
INONDE, LLC
|
|
47QTCA20D00CW |
7038351861 |
MCLEAN ,VA
|
s/v/d |
|
|
ICF INCORPORATED, L.L.C.
|
|
GS-35F-328DA |
703-934-3632 |
FAIRFAX ,VA
|
o |
|
|
GROUP O INC
|
|
47QRAA19D00AD |
309-736-8313 |
MILAN ,IL
|
o |
|
|
GLOBAL TECHNOLOGY SOLUTIONS, LLC
|
|
47QTCA22D000A |
7044565012 |
UPLAND ,CA
|
s/d |
|
|
GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC.
|
|
GS-35F-393CA |
703-995-3733 |
FALLS CHURCH ,VA
|
o |
|
|
FILIUS CORPORATION
|
|
GS-35F-106DA |
703-825-8330 |
SAN JOSE ,CA
|
s/w/wo/d |
|
|
ETHOSIQ LLC
|
|
47QTCA20D008X |
281-630-0112 |
HOUSTON ,TX
|
s/v |
|
|
EPSILON INC
|
|
GS-35F-0340Y |
828-398-5400 |
WEAVERVILLE ,NC
|
s/dv/d |
|
|
DISABLED VETERANS CALL CENTER LLC
|
|
47QTCA20D00BM |
814-651-0722 |
ERIE ,PA
|
s/dv/d |
|
|
DIGITAL MANAGEMENT LLC
|
|
47QTCA20D00AD |
7036233660 |
BETHESDA ,MD
|
o |
|
|
DELOITTE CONSULTING LLP
|
|
47QRAA18D001P |
703-251-1143 |
ARLINGTON ,VA
|
o |
|
|
DEDALUS HEALTHCARE NA LLC
|
|
47QTCA23D002R |
917-562-5847 |
KANSAS CITY ,MO
|
o |
|
|
DEBORGEM ENTERPRISES INCORPORATED
|
|
47QTCA19D00DT |
5409989182 |
FREDERICKSBURG ,VA
|
s/dv/d |
|
|
DAKOTA PERFORMANCE SOLUTIONS, INC.
|
|
47QTCA23D00B3 |
605-357-4747 |
SIOUX FALLS ,SD
|
s/d |
|
|
CONVERGEONE GOVERNMENT SOLUTIONS, LLC
|
|
47QTCA22D000L |
202.788.6079 |
BUDD LAKE ,NJ
|
o |
|
|
CONNECT CENTRIC, LLC
|
|
47QTCA20D006U |
410-988-3966 |
ALEXANDRIA ,VA
|
s/w/wo/ew/d/h |
|
|
COMPU-PHONE VOICE & DATA, INC.
|
|
47QTCA23D0070 |
(718)230-9292 |
BROOKLYN ,NY
|
s/w/wo/d |
|
|
COMMUNICATION SERVICE FOR THE DEAF, INC.
|
|
47QTCA23D000M |
833-682-7630 |
AUSTIN ,TX
|
o |
|
|
COGNOSANTE, LLC
|
|
GS-35F-0201R |
7032066128 |
FALLS CHURCH ,VA
|
o |
|
|
COGNOSANTE MVH LLC
|
|
47QTCA19D00AJ |
7032066079 |
FALLS CHURCH ,VA
|
o |
|
|
CGS ADMINISTRATORS, LLC
|
|
GS-00F-246DA |
615-782-4532 |
NASHVILLE ,TN
|
o |
|
|
CARAHSOFT TECHNOLOGY CORP
|
|
47QSWA18D008F |
703-871-8500 |
RESTON ,VA
|
o |
|
|
BRIGHT PATTERN INC
|
|
47QTCA22D00CK |
925-549-1134 |
PLEASANTON ,CA
|
s |
|
|
AVILAMB INC
|
|
47QTCA20D00BG |
4127225967 |
ARLINGTON ,VA
|
s/d |
|
|
AVAYA FEDERAL SOLUTIONS, INC.
|
|
GS-35F-0156V |
(703) 376-2075 |
FAIRFAX ,VA
|
o |
|
|
AT&T CORP.
|
|
47QTCA18D00JG |
301-266-1682 |
VIENNA ,VA
|
o |
|
|
ACCENTURE FEDERAL SERVICES LLC
|
|
GS-35F-540GA |
571-467-5267 |
ARLINGTON ,VA
|
o |
|
|
6E TECHNOLOGIES, LLC
|
|
47QTCA22D006C |
303-417-6332 |
DENVER ,CO
|
s/w/wo/ew/d/h |
|
|
|
|
|